Returns & Exchanges Policy
At Challenger, we stand by the quality of our tech. If your device is defective or doesn't meet your expectations, you can return it within 14 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your Challenger account and select the 'Return Request' option next to your recent order to receive a Return Merchandise Authorization number.
Pack Your Electronics
Ensure the item is in its original packaging with all included cables, manuals, and accessories to avoid restocking fees.
Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or Challenger retail partner.
Technical Inspection & Refund
Once our technicians verify the item's condition, your refund will be processed back to your original payment method within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing